Business process outsourcing (BPO) refers to the practice of contracting out various company-related operations to outside providers. Although BPO was initially utilized by manufacturing businesses, such as soft drink makers, to outsource substantial chunks of their supply chains, it is now used to outsource a wide range of goods and services. The breadth of a company’s BPO prospects will be determined by whether it contracts its activities within or outside of its own country. BPO is called “offshore outsourcing” if the contract is relocated to a country with stable political conditions, lower labor costs, and/or lower taxes. A US firm contracting a Singaporean BPO provider is one example of offshore outsourcing.